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Built for infusion operators Specialty clinics & infusion centers

Paper in. Payment accelerated.And everything in between.

One platform for safer treatment, more productive infusion days and cleaner reimbursement — so fewer details fall between systems, and fewer problems reach the chair.

Referral fax · PDF · portal
Packet read into the chart
Authorization gaps flagged early
Chair + nurse both reserved
Infused safety-gated
Monitored between visits
Charge capture as given, not rebuilt
Payment cleaner claims
Intake
Fax, PDF or portal. The referral is read and entered for you, so your team stops re-keying it and the packet stops waiting for someone to open it.
Scale
Chairs and nurses reserved for the whole course the day treatment starts — not re-negotiated visit by visit as the panel grows.
Medication planning
What the coming weeks will consume, from appointments already booked and netted against the vials on your shelf — so you order and fund against a real number.
Billing intelligence
J-codes, units and the JW/JZ split built in. Nobody has to guess at a code or rebuild it at month-end.

One system

Spend your day on patients and the bottom line.

4 systems that don't
talk to each other

Your staff spend the day juggling all four — and so does every patient. Zindoor makes them one.

What Zindoor does

Five jobs, done the same way every time.

Plan

See the whole course the day it starts

Enter the regimen once. Zindoor lays out the entire arc on the protocol's own day offsets — and re-times what depends on a visit the moment that visit moves.

  • Cycles and day structure held as data, not as a document
  • Pre-medications and step-up doses carried with each administration
  • Labs and imaging placed relative to the dose they gate

Place

Right chair, right time — reasons shown

Every visit is placed against the real protocol, not a generic slot. Ranked suggestions come with the reasoning attached, so a scheduler can see why.

  • Long first doses matched to chairs that can hold them
  • Plan changes move or release the chair automatically
  • At-risk visits surface as a worklist before the chair, not on the day

Staff

The right nurse on every visit

The visit carries its nurse. Assignment considers competency for the therapy, continuity for the patient, and how loaded each nurse already is.

  • Competency matched to the treatment's requirements
  • Continuity kept across a patient's course where possible
  • The nurse is reserved with the visit, not decided on the morning

Protect

Hold the dose when a result says stop

When a recorded result crosses a threshold your medical director set, the next dose is held before it is given and the care team gets the task with the reason attached. Every pause lands with a human, never in a queue nobody reads.

Pre-dose gate Cycle 5 of 12 · Day 1
A Patient A
  • Labs resulted
  • Imaging read
  • Toxicity graded

Dose released

B Patient B
  • Labs resulted
  • Imaging read
  • Neuropathy · grade 3

Held · care team notified

Capture

Charge capture that follows the chair

Units and waste are recorded as the dose is given, not reconstructed from memory at month-end — and authorization gaps surface before the chair rather than after the denial.

  • Units and waste captured as each dose is given
  • Coverage and authorization expiry flagged weeks ahead
  • Missing rates block the bill rather than guessing a number
  • Charges tied to the visit that produced them
Human-decided Zindoor reads the packet, watches every cycle, drafts and flags. Your team decides — every time.

AI agents clinical & operational

More than 170 AI agents, so your people can do what they trained for.

They carry the remembering, the chasing and the re-typing — the hundred small things that fill a day and wear a team down. Nurses nurse. Schedulers schedule. Nobody stays late to catch up.

Clinical

Work your clinicians would otherwise do at 7pm

  • Reads the referral packet — pulled into the chart instead of re-typed by hand.
  • Watches every cycle — the symptoms that matter for that specific regimen, between visits.
  • Drafts the medical-necessity letter — your team reviews, signs and sends.
  • Answers the patient — cycle-specific education and check-ins, in their language.
  • Briefs the care team — what changed since the last visit, before the visit.

Operational

Work your front office would otherwise chase

  • Answers capacity questions — from your own schedule, and shows where every number came from.
  • Surfaces the week's at-risk visits — ranked worst-first, while there is still time to fix them.
  • Assembles the superbill — from what was actually given at the chair.
  • Flags authorization expiries — weeks before the chair, not after the denial.
  • Checks coverage — against the payer information available at intake.
The rule Agents draft, watch and flag. A human signs everything that touches a patient or a claim — and every action is on the record.

Weeks ahead

Most systems tell you what happened. Zindoor tells you what's coming.

Every patient's whole course already lives here, months out. So the week that will overflow is visible now — not on the morning it happens. And because it reads your schedule, not your history, it works from day one — no waiting a year for enough data.

Chair hours booked · next 5 weeks · all sites Capacity 480 hrs / week
Mar 3 412 of 480 68 hrs spare
Mar 10 447 of 480 33 hrs spare
Mar 17 502 of 480 22 hrs over
Mar 24 468 of 480 12 hrs spare
Mar 31 421 of 480 59 hrs spare

Mar 17 is already over. Six weeks out, while it can still be moved.

Illustrative. Totalled from treatment plans already on the schedule — not projected from historical averages.

Chairs, before the crunch

See the week that will overflow while there is still time to move something.

Nurses, before the roster locks

Know which days need which competencies, far enough ahead to staff them.

Medication, before the order goes in

What the coming weeks will consume, netted against what is on your shelf.

All locations · Thursday, Mar 17 3 sites · 38 chairs
Downtown 18 chairs
104% 4 visits over
Riverside 12 chairs
71% room for 5 more
Northgate 8 chairs
88% on plan

Illustrative view.

Downtown is four visits over. Riverside has room for five. The same forward view for every location you run, so the answer is one screen instead of three phone calls.

Between visits

A booked chair only pays if the patient arrives ready.

Zindoor keeps every patient on their protocol clock over text and email they already have — no app to install, nothing new to learn.

  • Reminders and prep matched to the cycle day — what this visit needs, not a generic blast.
  • Symptom check-ins between visits — a concerning answer routes to your team with the reason, instead of waiting for the next appointment.
  • In the patient's language — education and answers they actually read.

A day-of cancellation is a staffed chair earning nothing. Patients who arrive ready keep the schedule — and the revenue — you already planned.

Maria · Cycle 4 of 12 SMS · day before visit

Hi Maria — cycle 4 is tomorrow at 9:40. Your labs came back and everything is cleared. Nothing else needed from you.

Will the nausea be like last cycle?

Your plan includes anti-nausea medication for exactly this — start it tonight as prescribed. If anything feels worse than last time, tell me here and your nurse is notified.

Ok — see you tomorrow 👍

A concerning answer never waits — it routes straight to your team.

Illustrative conversation.

Coverage

Add a service line. Not another system.

Oncology today. Rheumatology next year. Infectious disease when the referrals start arriving. Same engine, same schedule, same claim — and it works alongside your existing EHR, practice-management and revenue-cycle workflows, not instead of them.

Oncology FOLFOX · AC-T · carboplatin–paclitaxel
Cell & gene therapy CAR-T · readiness · CRS and ICANS
Neurology Alzheimer’s anti-amyloid · serial ARIA-MRI
Rheumatology Rheumatoid arthritis · biologic infusions
Gastroenterology Crohn’s · ulcerative colitis · biologics
Immunology IVIG and SCIG courses
Infectious disease Long-course IV antibiotics · antifungals
Hematology Iron · ESAs · factor replacement

If it runs on a protocol, it runs on Zindoor. The engine does not care which specialty wrote the protocol — only that it has cycles, checks and a claim at the end.

What it means for the bottom line

Four places the money stops leaking.

Days

Faster to the first dose

Referral to treatment-ready without anything re-typed between systems, and without the packet sitting in someone's inbox.

Denials

Authorization gaps caught early

Expiries and missing authorizations surface weeks before the chair — not sixty days after the drug was already given.

Utilization

Chairs and nurses used better

Every visit placed against the real protocol, and the week that will overflow visible while there is still time to move it.

Clean claims

Billing made simple

J-code units and the JW/JZ waste split captured as the dose is given, so the claim is built from what happened.

No two centers leak in the same place. Bring us one real referral and one real protocol, and we will show you where yours does — before you decide anything.

Talk to us

Bring us your hardest protocol.

In twenty minutes we will take it from intake and authorization through scheduling, treatment safeguards and charge capture — on a regimen you actually run.

  • Your regimen, your payers, your chairs. Not a canned demo.
  • A reply from someone who can answer clinical questions.
  • One conversation, not a sales sequence.
Need to bring your partners along? Download the two-page overview (PDF) to share with your team.

Prefer email? hello@zindoor.com

We reply within one business day.